Our Approach
Products & Services

Our Approach

Founded in 1992, Performance Management Solutions has partnered with a wide range of institutions to build talent within their organizations!  Whether it’s consulting, training, or facilitation, our goal is to help you achieve your organization’s desired outcome.  Working together, we assess and create customized plans to help you to not only achieve your desired outcome but also add extra value by helping you sustain your investment.

Our approach is simple, we’ll work with you to:
– Understand Your Needs
– Design a Plan for Effectiveness
– Implement the Plan
– Make it Stick
– Evaluate Your Progress

UNDERSTAND YOUR NEEDS

We will conduct a simple need assessment to identify precisely what you want to accomplish and determine where gaps may exist in reaching your desired outcomes. This assessment will be invaluable to determine appropriate strategies and will ensure that your funds and energies are targeted to your most pressing needs

DESIGN A PLAN FOR EFFECTIVENESS

We will conduct a simple need assessment to identify your precisely what you want to accomplish and determine where gaps may exist in reaching your desired outcomes. This assessment will be invaluable to determine appropriate strategies and will ensure that your funds and energies are targeted to your most pressing needs

IMPLEMENT THE PLAN

We will work to determine the best method for implementation.  If it is training, we can design/deliver this in a traditional face-to-face method or we can create a blended approach that incorporates online learning with in-person follow-up and practice.

MAKE IT STICK

Perhaps you’ve completed an initiative or are just embarking on one.  What strategies do you have in place to ensure that it will “stick” and be enhanced once participants complete the traditional classroom or e-learning training?  We can help create simple tools and processes to ensure that those new behaviors and skills translate into optimal performance back on the job.

Based on your needs, we can help you create a culture where training initiatives will be supported and sustained long after our programs are delivered.

EVALUATING YOUR PROGRESS

To ensure that your training is an investment; not an expense, we will work with you to ensure that you have the necessary data that identifies what participants learned in training, how they applied it, and the return on expectation.  This is critical in demonstrating the value of training and in creating needed support systems to enhance what was learned.

HEIGHTENED EMPLOYEE EFFECTIVENESS = GREATER PRODUCTIVITY = OPTIMUM RESULTS!

Training Programs

Performance Management Solutions is proud to provide the highest quality of products and services to clients.   We will work with you to understand your needs and desired outcomes and then recommend what products and/or services will best serve your institution.

Customized Training Curriculum, Programs, and Certifications tailored to your organization’s needs. 

Prefer to conduct the program yourself?  Our programs, with participant and/or leader guides, are available for purchase. We can also train your trainer.

TRAINING FOR YOUR MANAGERS

– Managing for Results / Supervising for Results

– Coaching Others to Succeed

– Planning & Conducting Effects Performance Appraisals

– Time Management & Delegation

– Dealing with Challenging Employee Situations

– Communicating with Confidence

– The Five Behaviors of Cohesive Teams

– Managing a Multigenerational Workforce

– Everything DISC; Work of Leaders

– Leading Customer Service Excellence

– Leading Change

– Selection Interviewing

TRAINING FOR YOUR STAFF

– Individual Leadership

– Communicating with Confidence

– The Employee’s Role in Performance Management

– Customer Service Excellence

– Understanding Your DISC Style

– Dealing with Challenging Interactions

– The Challenge of Change

– Time Management

– Professionalism & Business Etiquette

– Supervisory Skills for Frontline Supervisors

– Coaching Skills for Frontline Supervisors

– Understanding Diversity

HEIGHTENED EMPLOYEE EFFECTIVENESS = GREATER PRODUCTIVITY = OPTIMUM RESULTS!

Services

Performance Management Solutions is proud to provide the highest quality of products and services to clients.   We will work with you to understand your needs and desired outcomes and then recommend what products and/or services will best serve your institution.

– Consultation (Needs Assessment, Process Design, Culture Development, Evaluation)

– Customized Training Design

– Training Delivery

– Train-the-Trainer

– Assessments:
(DISC, Team Effectiveness, Leadership Skills, Conflict & Communication Styles, 360 Feedback)

– Performance Appraisal & Development Planning Process Implementation / Review

– Mentoring Program Development

– Mystery Shopping

– Team Building

– Retreat Facilitation

– Motivational & Content Speaking